Reasons for the error: This error can happen either when you need to load all the available instruments of the MT4 platform or when you are trading with a Pro account. How to Troubleshoot: To see a...

Reasons for the error: This error can be a few things: No connectivity Outdated version of the MT4 The account type does not support the default graphic that usually comes with MT4. Wrong Server, ...

Reasons for the error: Your account is no longer valid, either closed or archived. How to Troubleshoot:  You can apply to open a new live trading account directly via the Axi website here.  Once yo...

Indicators can be found in the ‘Navigator’ panel, along with Expert Advisors. Once the correct indicator is loaded, drag and drop the indicator onto the correct chart. A new panel will appear displ...

The most common reason for issues with chart types is due to a different chart being selected. When changing the chart type, make sure you have selected the correct chart. You may also need to use ...

The MT4 platform allows 9 different timeframes per chart. The timeframes start with an M, H, D, W, and MN. These stand for Minutes, Hours, Days, Weeks, and Months. This is then followed by the time...

If your settings, preferences, or profiles are not saving and the MT4 platform will only load using the default settings, a common cause is a corrupt terminal folder. This can usually be fixed in o...

The volume indicator on MT4 tracks the amount of price changes for a particular product during the selected period. It does not show the number of contracts or volume that has been traded. To selec...

There are several reasons why gaps can occur in the platform, including: The product did not trade during this time. This can be due to public holidays or a break in trading for the underlying pro...

In MetaTrader 4, an offline chart lets you continue to refer to a chart – for example, for research or analysis – without any updates taking place. To create an offline chart, follow the below step...