Nikolle
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Recent activity by Nikolle-
What does the error "Invalid Account/Authorization Failed" mean?
Invalid Account/ Authorization Failed Reasons for the error: 1. The MT4 login number is incorrect 2. The password is incorrect 3. The server is incorrect How to Troubleshoot: The MT4 login num...
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What happens if I want to withdraw funds but my debit or credit card is expired, lost, or stolen?
If your credit/debit card used for the initial deposit has reached its expiration date, the bank will issue a replacement card with identical details, except for the updated expiry date. Ensure to ...
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Do you offer any documents only displaying deposits and withdrawals?
Axi does not provide a distinct document solely displaying your Deposit and Withdrawal transactions. However, you can refer to the Account/Financial Statement, which comprehensively outlines your d...
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Trading hours for indices
Because of the global nature of indices, different instruments have different trading hours. For a full list of indices trading hours, including opening times, closing times, and scheduled breaks i...
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Why was $10 deducted from my account?
Inactivity fees apply to accounts that are designated as “inactive,” meaning there has been no trading activity and no open positions for a continuous period of 12 months. After 12 months of inacti...
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Will I be charged inactivity fees?
No, you will only be charged an inactivity fee if your account remains completely inactive for 12 months or longer, meaning there are no open trades or positions during that period. Can I reduce th...
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Why was I charged twice for inactivity fees?
Inactivity fees are applied to accounts that have had no open trades for a period of at least 12 months. This fee is charged monthly, starting 30 business days after the 12-month inactivity period....
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Why is my demo account not letting me trade?
There are a few possible reasons why your demo account may not be allowing you to trade: Account Expired: Demo accounts automatically expire 30 days after setup. Once expired, they cannot be react...
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How do I place an order in MT4? (Mac/iOS)
How to Place a Market Order in MT4 Using the Market Watch Window: Right-click on the desired instrument in the Market Watch window and select New Order. Using the Toolbar: Click the New Order b...
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How do I place a trade order in MT4? (Windows)
How to Place a Market Order in MT4 Using the Market Watch Window: Right-click on the desired instrument in the Market Watch window and select New Order. Using the Toolbar: Click the New Order b...