IMPORTANT:
- Withdrawals must be processed using the same payment method as the original deposit, and funds will be returned to the original source.
- Due to payment processing regulations, withdrawals via debit or credit card will only be processed 24 hours after a deposit has been made using the same card.
To apply for a withdrawal, follow these steps:
- Log in to the Axi Client Portal.
- Select “Funds” from the left-hand menu, then click “Withdraw Funds”. All available card options will be displayed based on the card used for the deposit.
- Choose the card you wish to withdraw funds to.
- Check the box to agree to the Terms and Conditions.
- Click “Continue” to proceed with your withdrawal request.
- Enter the amount you wish to withdraw.
- Click “Submit Request”.
Your withdrawal will be processed once the request is submitted.