Unable to upload documents / submit the application on mobile/ Time Out / server not found

Reasons for the error:

Cookies are files created by sites you visit. The cache remembers parts of pages, like images, to help them open faster during your next visit. Your browser may still use old records, as such your updated records may not be displaying accurately. 

How to Troubleshoot:

To fix this issue, please try to use other web browsers like Internet Explorer, Microsoft Edge, Firefox, Google Chrome, or Safari. 

If it still not working, please clear your web browser's cache, cookies, and history. 

If it still does not work, please try access via incognito/hidden page. 

If it still does not work, please try to use a different device, like a laptop/mobile.