Negative Balance and Protection
Clients who are classified as Retail Clients under CYSEC (Cyprus Securities and Exchange Commission) are given the added protection of Negative Balance Protection. This means that you cannot lose more than the amount of money held with us.
For the avoidance of doubt, clients may have one Trading Account with us but may have multiple sub-accounts in the form of Trading Platform logins. Therefore, the aggregate sum of monies held on all platforms will be taken into consideration and may be used to offset a negative balance.
If your account becomes negative, please reach out to our Client Services team.
Professional client accounts are not afforded negative balance protection.