How do I request a withdrawal?

You can request a withdrawal from your Axi account at any time using a range of convenient global payment methods. These include:

• Bank transfer
• Debit and credit card (Visa, Mastercard)

Withdrawal processing times will depend on the method you use. For a full list of options and expected withdrawal times, please refer to our Deposits and Withdrawals page.

Applying for a withdrawal

To view all withdrawal options based on your country of residence, login to the Axi Client Portal, select “Funds,” then “Withdraw Funds.” This will display all available options, based on your region.

Once you have chosen your preferred method, check the box to agree to the conditions, then click "Continue" to proceed with your withdrawal request.

IMPORTANT: Withdrawals must be made with the same payment method used to make the original deposit and funds must be returned to the original source. For example, if you made a deposit from your bank account, your withdrawal must be made to that same bank account. Please note that Axi does not facilitate broker-to-broker transfers.

Applying for a card withdrawal

Due to payment processing regulations, withdrawals made via debit or credit card will be processed 24 hours after a deposit has been made using any card. For example, if you deposit funds at 11 PM on August 8th, you will be able to request a withdrawal using your card. However, the withdrawal will only be processed after 11 PM on August 9th, which is 24 hours from the time of the deposit."